Privacy Policy
Effective September 30, 2026
1. Who we are
American Equity Partners (“AEP”, “we”, “us”) is a life insurance agency that recruits and trains agents. This policy covers join.americanep.com, americanep.com and the text messages we send about interviews. Questions: aepstaffing@gmail.com.
2. What we collect
When you book an interview, we collect only what you type into the form:
- Full name
- Mobile phone number
- Email address
- Who referred you (the agent you name, or “Other / Not sure”)
- The interview time you choose, your time zone (from your browser), and your consent to receive texts, with the date and the exact wording you agreed to.
If you reply to our texts, we keep your replies (for example “HERE”, “STOP” or “HELP”). Our hosting provider keeps standard technical logs (such as IP address and browser type) for security. We do not use advertising cookies or trackers on these pages.
3. How we use it
- To schedule your interview and send you the confirmation, reminders and the link to join.
- To let you change or cancel your interview through your personal link.
- To connect you with the agent who referred you and to follow up about the recruiting process, licensing and next steps.
- To keep records of your consent and opt-out requests, and to meet legal obligations.
We do not sell your personal information.
4. Text messages (AEP Interview Alerts)
If you check the consent box, you agree to receive text messages from AEP Interview Alerts about your interview: the booking confirmation, reminders and recruiting updates. Message frequency varies, typically 2 to 4 messages per booking. Msg & data rates may apply. Reply STOP to opt out at any time and HELP for help. Consent is not a condition of any purchase or of being hired. Full program terms: SMS Terms.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Sharing
We share your information only as needed to run the recruiting process:
- Inside AEP: the agent who referred you (or the agent assigned to you) and AEP administrators can see your record.
- Service providers that work for us under contract and only on our instructions: our database and hosting providers, and our text message provider, which delivers the texts. They may not use your information for their own purposes.
- Legal reasons: when required by law, or to protect the rights and safety of AEP, our agents or others.
Your mobile number, text message opt-in data and consent are never shared with third parties for their marketing.
6. How long we keep it
We keep your recruiting record while you are in our recruiting process or working with AEP, and for up to 3 years after our last contact, unless the law requires longer. Records of text message consent and opt-outs are kept for as long as the law requires, so that we can honor your choices. You can ask us to delete your information sooner (see below).
7. Your choices and rights
- Stop texts: reply STOP to any message. You will get one final confirmation and no more texts.
- Access, correct or delete: email aepstaffing@gmail.com and we will answer within 30 days. We may need to confirm it is you.
- State privacy rights: depending on where you live, you may have additional rights (for example to know, delete or correct your information). We will not treat you differently for using them.
8. Security
Your information is stored with access controls so that each agent sees only their own recruits, is sent over encrypted connections (HTTPS), and is available only to people who need it for the recruiting process. No system is perfectly secure, so please do not send us sensitive information we did not ask for.
9. Children
These pages and our text messages are for adults. We do not knowingly collect information from anyone under 18.
10. Changes and contact
If we change this policy, we will post the new version here with a new effective date. Contact: American Equity Partners, aepstaffing@gmail.com, americanep.com.